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Tell It To Panera Customer Survey

posted on Oct 11, 2012

In an effort to provide better customer service and listen to customer needs, the Panera Bread company has launched a new online customer experience survey. The survey is located at www.paneralistens.com, and it can be accessed and completed in a matter of minutes. In order to access the survey, customers must enter the bakery cafe number which can be found near the top of their checkout receipt. Once they enter this information, they will then be allowed to begin the survey process. There are a variety of questions in the survey, which include some that pertain to how the customer was treated at the Panera bakery store they visited, how knowledgeable and helpful the bakery staff were, and also customer ratings pertaining to the freshness and quality of the bakery products. When it comes to product knowledge, each Panera Bread bakery employee is required to be trained and fully knowledgeable about all Panera Bread products. Having this knowledge and training will enable them to answer all questions and inquiries from customers. If this was not the case during the customer's visit, then they should comment about this on the survey form. In addition, the customer should also provide positive feedback and comments if the bakery staff went above and beyond their job descript.ion to assist them. When it comes to product freshness, the Panera Bread company wants to ensure that each of their bakery store locations is serving fresh quality products daily. Again, if this was not the case during the customer's visit, they should indicate this information on the survey form.

To reward participants for their time and effort in taking the customer survey, the Panera Bread company is offering all survey participants a chance to enter a customer survey sweepstakes contest. The contest is open to all individuals who are over the age of eighteen, and live in the United States and Canada. The time period for this particular contest promotion is from October 1 to October 31, 2012. It should also be noted that contestants are required to enter the contest within forty eight hours of their recent store visit. An additional contest requirement also includes the contestant having an authorized and verifiable email address. This means that the email address used must legally belong to the contestant, which helps to avoid any potential contest winning disputes. For those who prefer not to use their email address, there are also two other entry options available. These include mailing in the completed survey form to the address location listed on the survey website, or entering the contest over the telephone by calling a toll-free “800” number. The contest drawing will take place on November 15, 2012, and the winner of the contest will receive $2,000.

To learn more about the Panera Bread customer experience survey and how to enter the contest, visit the survey website at www.paneralistens.com. There you will find complete contest rules and survey instructions. Survey participants are also encouraged to visit the official Panera Bread website at www.panerabread.com, to find out information on the latest bakery promotions and products.

 

 

ABOUT PANERA BREAD COMPANY

The Panera Bread Company is a cafe and bakery chain based in Sunset Hills, Missouri. The company currently has over one thousand cafe and bakery stores located throughout the United States. Their top selling items include bread, bagels and muffins.

 
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